Importance of Communication Skills

Communication is a two way street that includes vocalization as well as gesticulation. Communication refers to the exchange of thoughts and ideas with the intention of conveying information. The purpose of communication is to convey one's beliefs, ideas, thoughts or needs with clarity so as to reach a consensus or a mutually acceptable solution.

The importance of communication skills cannot be underestimated. For instance, a doctor may be knowledgeable and may have considerable expertise in his area of work. All this is impossible unless the facilitator has astounding communication abilities coupled with a natural empathy towards fellow beings. The lack of effective communication skills have a negative impact on the personal as well as professional life of a person. However, a patient may feel neglected or ignored if the doctor is not particularly good at communicating. The facilitator needs to be able to identity dormant participants and encourage them to come forth with their views without seeming overly patronizing. 

A good health care provider, who is able to put patients at ease with a few comforting gestures and words, will definitely be an asset to any hospital. Workplace communication can improve by participating in a facilitated workshop. Without effective communication, the goal of workshop facilitation cannot be realized. The disillusioned patient may also consider getting a second opinion. A teacher, who is able to communicate well with students, can inspire them to learn and participate in class. A simple miscommunication, especially when a one is ill, makes one feel awful. A workshop facilitator needs to be able to communicate. Ineffective communication, rather than incompetence, precludes the doctor from conveying to the patient that the former has the best interests of the patient in mind. Good communication skills are necessary in all walks of life. Good communication skills are a prerequisite for health care providers.